Disposal
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Frequently Asked Questions
Quick answers about DisposalCard – Zurich pilot recycling pickup service
General
What is DisposalCard?
DisposalCard is a subscription-based recycling pickup service for private households and businesses in Zurich.
Where is DisposalCard available?
DisposalCard currently operates as a Zurich pilot project.
Does DisposalCard recycle waste itself?
No. DisposalCard collects pre-sorted recyclables and transports them to authorized recycling and disposal facilities.
Subscriptions & Pricing
What subscription plans are available?
DisposalCard offers Home and Business subscription plans with fixed monthly pickups.
Are subscriptions prepaid?
Yes. Subscriptions are prepaid according to the selected plan.
Can I cancel my subscription?
Cancellation terms depend on the selected subscription period.
Do unused pickups roll over to the next month?
Unused pickups do not roll over unless explicitly stated as bonus pickups.
Pickups & Limits
What materials do you collect?
We collect pre-sorted recyclable materials according to our service standards.
Are there volume limits per pickup?
Yes. Volume limits apply per pickup depending on your subscription plan.
What happens if I exceed the allowed volume?
Additional charges or add-on pickups may be required.
Payments
What payment methods are accepted?
Accepted payment methods include card, TWINT, and bank transfer before pickup.
What happens if payment fails?
No pickup will be performed until payment is confirmed.
Contact & Support
How can I contact DisposalCard?
You can contact us via email at
info@disposalcard.ch
.
